CHEQUER Global, Inc. and our owned subsidiary, CHEQUER, Inc.(hereinafter referred to as "Company"), are committed to protecting the rights and interests of our users by complying with the personal information protection regulations and by setting personal information processing policies in accordance with relevant laws and regulations. Company will protect the valuable personal information of the user, so that the user can safely use the service. Company will inform users of the purpose and manner of using the personal information provided by the users and the actions taken to protect that personal information. This policy applies to internet-related services (including mobile web / apps) provided by the Company's sites.
The personal information collected includes:
Company uses the personal information of registered users for the following purposes:
Generally, after the purpose of collecting and using personal information is accomplished, Company will immediately destroy the personal information. However, if it is necessary to preserve the information under the relevant laws and regulations, Company retains personal information of users.
Destruction Procedure:
Company shall promptly destroy personal information at the end of the collection period, or once the purpose of using the personal information is achieved. This personal information is not used for other purposes unless it is required to be retained by law.
Destruction Method:
Personal information printed on paper will be shredded by paper shredder or be incinerated. Personal information saved in digital file formats will be deleted by technical methods that make the records irretrievable.
For smooth handling of service provision and customer information, Company consign Personal Information processing to other companies as follows:
| Trustee | Consignment service contents | Use of personal information |
|---|---|---|
| Zendesk, Inc. | Provide customer support system | At the time of end of consignment contract |
| Intercom, Inc. | Provide customer support system | At the time of end of consignment contract |
| Google LLC. | Provide service usage records and statistical analysis | At the time of end of consignment contract |
Company uses the users’ personal information within the scope of "Purpose of Collection and Use of Personal Information" and, in principle, does not use the information beyond the scope of agreed-upon purposes or disclose the personal information to external companies without prior consent of the user. Exceptions include where:
Company does not use cookies in a way that stores user personal information. Cookies are small text files that are sent to the user’s computer by the server used to run the Company's website and stored on the user’s computer's hard disk. The user has the option of installing cookies or choosing not to use them.
How to disable cookie (Example: in Internet Explorer)
At the top of your web browser, click Tools - Internet Options - Privacy tab. Under settings, move the slider to the top to block all cookies or to the bottom to allow all cookies. Then click Apply. You can either accept or check each time you save a cookie, or you can refuse to save all cookies.
To protect all users’ personal information from being lost, stolen, leaked, altered or damaged, Company shall take the following technical and administrative measures with the accordance to laws and regulations.
Countermeasures against Hackings and Computer Viruses
Company will do its best to prevent personal information from being leaked or damaged by hacking or computer viruses. By using the latest antivirus programs, Company prevents personal information from being leaked and protects personal information completely through encryption communication when transmitting personal information. Company uses intrusion prevention systems to control unauthorized access from the outside and strives to have all possible technical equipment to ensure even better security.
Minimize processing staff and Conduct security training
Company limits the number of employees who process personal information to a minimum and conducts training for relevant employees on a regular basis to confirm compliance with the personal information processing policy and compliance.
Company has a customer service department and a person in charge of personal information management to protect user personal information and to handle complaints related to personal information. For inquiries regarding personal information, please contact the customer service department or personal information management below.
E-mail Address: legal@chequer.io
Personal Information Manager
Laws in California, the European Union, and elsewhere permit residents to request details about how their information is used. Company will do its best to comply with data privacy laws and frameworks and seek to protect the privacy of individuals, organizations, and consumers. To assert a legal request for access or visibility into how your data is, or is intended to be, processed, please contact us at legal@chequer.io.
If there is any addition, deletion or modification of the contents of the personal information processing policy, Company will notify users through a notice on the website or the Privacy Policy page.